Showing posts with label jobs. Show all posts
Showing posts with label jobs. Show all posts

Thursday, August 29, 2024

ACUS seeks consultant on access to public records

The Administrative Conference of the United States (ACUS) has posted a request for proposals (RFP) seeking "a consultant to produce a report on obtaining government records for use in agency proceedings."

The item might be especial interest to persons working in freedom of information, federal administrative law, or compliance.

Here is the RFP summary from ACUS:

Obtaining Government Records for Use in Agency Proceedings

Agency decision makers and private parties frequently require access to records maintained by federal agencies to decide cases and participate meaningfully in agency adjudications, investigations, and similar proceedings. In some contexts, a private party is responsible for obtaining a record from the government—sometimes by submitting a Freedom of Information Act request—and providing the record to an agency decision maker. ​In other contexts, the agency decision maker is able to access the record without action by a private party or with the private party's consent. This project will examine circumstances in which parties are responsible for obtaining federal records for use in agency proceedings, circumstances in which agencies bear primary responsibility for obtaining federal records, and the procedures by which private parties and agency decision makers obtain federal records for use in agency proceedings. It will identify agency best practices to improve the fairness, accuracy, consistency, timeliness, and efficiency of agency decision making.

Attorney Ben Birkhill is staff counsel and contact on the project. Before working for ACUS, Birkhill worked on rule and policy making for the Alcohol and Tobacco Tax and Trade Bureau in the U.S. Treasury Department. ACUS is an independent, executive-branch agency charged with studying and identifying best practices to improve administrative procedure.

RFPs are due September 15, 2024. It is expected that the consultant's report will be complete in August 2025.

Thursday, April 18, 2024

My writing is 'not very good,' and other reasons you can't get ahead in our not-really-a meritocracy

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A purported mentor once told me that probably I couldn't find a job in academics because my "writing is not very good."

'Tis the season when the law professor should be writing exams, yet is inundated and distracted by requests for recommendation letters to aid students on the career track. The distraction has caused me to ponder the futility of it all. Aside from the fact that my laboriously and meticulously drafted letters scarcely will be read, I'm saddened by how little a person can do to move the needle on ultimate potential in our supposed meritocracy.

In the 20-aughts, I was looking for my second job in academics, hoping to leave Arkansas and the curse of flyover country. My job search took five years. I lost count of how many applications I put in. It had to be more than there are law schools in the United States.

At some point, through a program I won't identify, as not to identify the person, I was paired with a mentor, an academic at a U.S. News "top 10" law school. After a couple of telephone counselings in which he told me nothing I did not know already, he suggested that maybe I needed to accept that I could not score a job because my "writing is not very good."

That was hurtful. Not because it wasn't a fair consideration to put on the table; it was. It was hurtful because it was his go-to conclusion, and rather the end point of the short arc that was his mentorship. There were countless other explanations for my struggle in the job market. He blew past all of them to rest on one: I suck.

Implicit in the suggestion was that he was at a top-10 school because he was so much better at the job than I. That's what hurt. And as I've matured in my career, I've come to realize how wrong he was.

I have a lot of experience now on the hiring side of hiring, almost three decades, at least in legal academics. And I've worked out a formula, though sometimes I tweak the apportionment, I feel like about describes the factors at play in getting a job, certainly in legal academics, but maybe anywhere:  

  • 60% privileges; 
  • 30% right-place-right-time; and 
  • 10% merit.

I'm not one of these "privilege walk" organizers who use loaded questions to make people feel guilty about socioeconomic advantages, and then to feel good about having felt guilty, and then relish telling everyone how privileged I now know I am, without actually doing anything to make the world better. But I do try to be conscious of privileges, especially the ones that I have and did nothing to earn.

I did not start at the bottom of the ladder. That I'm not a person of color, thus not subject to unfair biases manifesting as implicit assumptions about aptitude and potential, nor followed by security in stores and distrusting of police; that I went to K12 in reputable suburban school districts with dedicated teachers and was a child of two parents with college degrees: these factors have worked immeasurable benefits in my life, no thanks to anything I did.

I didn't start at the top, either. My divorced, usually single parents were college educated thanks to community-college access and the military. My family was the typical penniless-20th-century-immigrant story, and my parents and grandparents were victimized by ethnic discrimination with real socioeconomic consequences. I was able to go from public school to a first-rate undergrad with mostly private-schooled kids only because I earned a full scholarship.

On the inside of hiring in academics—I can tell another time cringe-worthy stories of before academics—I have seen it all, and candidate merit is only weakly indicative of outcome.

Because of the prevalence of liberal politics in academics—I do not suggest that preferences ordinarily run in these directions in the job market in general—I had a dean who announced the race (not mine) and gender (not mine) of an intended hire at the beginning of the search process; and I've had colleagues announce, also in advance of a search, that they would vote against any candidate of a certain race (mine) or gender (mine). I've likewise heard colleagues openly favor or disfavor candidates based on perceived sexual orientation (minority favored) and religion (belief disfavored). So to pretend that these factors are not in play, whether or not they are verbalized, would be willfully ignorant.

But race, gender, etc., are easy targets to exemplify pernicious discrimination. There are other factors that are more subtle, yet equally well effect socioeconomic exclusion, and thus indirectly race discrimination. And these factors are embraced by persons both liberally and conservatively minded.

When I was at a "tier 3" law school looking for a job, a colleague at a "tier 2" school—who knew I was looking for a job—asked me whether I might recommend anyone—not me—to fill an open position at her school. I was disqualified presumptively for the open position, because I did not do a judicial clerkship after law school. My colleague iterated this hiring expectation as if it were a self-evident sine qua non. She assumed I knew my place, and I was in it. One does not advance to tier 2 without a clerkship on the resume. "We prefer people who've clerked at the Supreme Court," she said breezily.

I didn't do a judicial clerkship after law school for various reasons. A big reason was that I was sick over the profound debt I had incurred paying for law school 100% with loans. 

I had turned down full scholarships at two other law schools to pay full freight at a top 10, because I hoped the top 10 would open doors the others could not. I could not see, after law school, how I could take a job in which I would struggle to make monthly payments, or worse, postpone them, with interest accruing. For the same reason, I didn't go back to journalism after law school, which had been my plan. I also did not have anyone in law or legal academics to advise me on the value of a clerkship—an opportunity, perversely, that one never has again—for my later career.

I was the beneficiary of many privileges at that time in life. Not among them was the luxury of choosing a clerkship or any job because it would be a smart resume builder, rather than because it would pay my bills. Not among them was having anyone to model a career in legal academics, or tell me what to do to get there. And yet, with no undergrad debt, I already was much better off than most of the students I teach now. I did not yet have a family to take care of. I was able to put every spare dime from my attorney earnings into paying off my debt.

My top-10 choice paid off some, because I would not otherwise have scored my first job in academics. A key faculty player in hiring had gone to the same law school I did. The hiring school was in urgent need of an immediate start, and I was willing to quit my job and move halfway across the country at Christmas. The hiring school was especially vexed over poor student writing skills, and I was a former journalist and capable copy editor. There it is: 60% privileges, 30% right-place-right-time, and 10% merit.

Yet I would be limited thenceforth by not having clerked, and by other, similar factors. I never volunteered abroad, as many aspiring academics do. I wanted to—because of my family ties, a passport was a privilege I did have—but, again, I had to work 50 weeks per year to pay on my debt.

At my attorney job, I had little to no mentorship; it was all about billable hours. I had no role models to show me how to navigate in that world. I had no business contacts; no matter how hard I worked, I never would have made partner. The media lawyer I worked for when I started left for an in-house position after a year, and I was reassigned to the grind of mass-tort discovery.

In my first academic post, I had little to no mentorship in my professional development at my "tier 3" school. I had not even a scholarship requirement for my first years, when I was a contract instructor, not tenure track. I did not know to publish, what to publish, or where. I wrote and published only because I wanted to, about whatever I wanted. It was the law-professor equivalent of being a journalist; if you have writing in your heart, it's a compulsion.

I did not know that the choices I was making, from starting as an instructor rather than an assistant professor, to the lack of an overarching research agenda, to everything from subject matter to placement strategy to the titles of my articles: all was part of a portfolio that I had only one chance to do right. I didn't.

Sometimes a student comes to me and expresses a desire for an academic career. My heart breaks. I have a rehearsed presentation to explain, as gently as I can, that the student already is behind on that goal: by definition, as we are having the conversation at a "tier 4," or bottom tier, law school. An academic career probably is foreclosed because of "poor" choices the student already has made unwittingly, such as having a family and living on a budget.

Mostly, the track is foreclosed by circumstances beyond the student's control: Urban childhood. Weak K12. No jobs for youth. No college counseling. Ailing parents. Delayed higher education. Being the wrong race, ethnicity, religion, or sexual orientation and identity for whatever is in fashion.

Even the brightest and most determined candidate cannot cause 10% merit to control the outcome.

The "mentor" I mentioned at the top: I take nothing away from his merit. But does he appreciate why he is where he is? Does he think that when he submits an article for publication, its merits are the principal driver of an offer? Does he think that when he submits a job application, his hard work is the principal driver of an invitation?

He's a white man who started adulthood before I and in the "Morning in America" Reagan heyday. I don't want to say what college he went to, but suffice to say, it's one you've heard of in connection with Presidents and Supreme Court Justices. Law school too. Maybe he was plucked from child labor in an Appalachian mine to be gifted with these opportunities, but odds are not. He then clerked for a federal appeals court, and then for the U.S. Supreme Court. He diversified the resume with a short stint abroad. He worked briefly in public and private sectors. He won a teaching fellowship in the top 10, and never worked lower: from there to tenure track, named professorship, center director, etc.

Brilliant bloke. 10%. 

But not that brilliant. 60% privileges, 30% right-place-right-time.

I think my writing is very good.

Sunday, October 1, 2023

Tuesday, August 29, 2023

Journal of Civic Information seeks associate editor

If you're a transparency scholar looking for a side hustle, check out the posting by the Journal of Civic Information seeking an associate editor.

Present editor and FOI advocate extraordinaire David Cuillier has moved into the leadership role at Florida's Brechner Center, so he needs someone new at the helm of the journal. The associate editorship is a three-year gig with a $2,500 annual stipend.

I serve on the Journal's Editorial Board. So you know it's a worthy cause.

The deadline for application is October 1, 2023.

Wednesday, August 31, 2022

Librarian Peltz-Steele joins Roger Williams Law

M. Peltz-Steele
I am overjoyed to announce that my wife, Misty Peltz-Steele, has joined the law library at Roger Williams University Law School, where she heads research services as associate law librarian for research and administration.

Before she joined RWU Law, Peltz-Steele (RWU, LinkedIn, SSRN) was assistant dean and assistant director of the UMass Law Library (where students distinguished her from her poorer half as "Dean Peltz-Steele"). Peltz-Steele holds a master's in library and information studies from the University of Rhode Island and a law degree from the University of Arkansas Little Rock. Before training for librarianship, she practiced as a legal services attorney and clerked for the public defender. A graduate of the U.S. Naval Academy, she served as an officer of the U.S. Navy and is a veteran of the Iraq War.

At Roger Williams, Peltz-Steele works alongside an alumna of my torts classes of whom I am especially proud, Brittany Raposa. Raposa serves RWU Law as associate director and professor of bar support.

Peltz-Steele is the proud parent of a film director and the magnanimous spouse of a blogger. She also makes a mean savory torte, pictured, in fact, at the top of this page.

Tuesday, August 30, 2022

'Dr. G' opens law program for Acropolis Group in India

Congratulations to my friend and colleague, Professor Geetanjali Chandra, LL.D., on her appointment to found the bachelor of laws program at the Acropolis Institute of Management Studies and Research in Indore, Madhya Pradesh, India.

"Dr. G," as her students affectionately know her, brings a track record of success to Acropolis. I met Dr. G when I was privileged to be a guest of Amity University Dubai in 2019. She was then founding head of the law school there. Before Amity, Dr. G was founding head of the law school at Chandraprabhu Jain in Delhi and chief learning officer in law for LedX.

In Dubai, Dr. G graciously invited me to join her media law class and arranged introduction of my wife, a law librarian, to her counterparts. The enthusiasm of Dr. G's students for their study under her tutelage was palpable, and it was a memorable joy to spend time with them.

Sunday, July 31, 2022

Oh brings dispute resolution skills to UCLA

Dean Oh selfie in his virtual office
(© Hyun C. Oh, licensed exclusively)
Hyun Cheol Oh, my friend and former student, has joined the higher ed ranks as an assistant dean of students at the University of California Los Angeles (UCLA), I am immensely proud to report.

Dean Oh is a 2010 alumnus of UCLA, where he earned a bachelor's in international development studies, and of the law school where I work, where he was the founding president of the campus chapter of the Asian Pacific American Law Student Association (APALSA). He also holds a master's in education, culture, and society from the University of Pennsylvania. In his 2014 master's thesis, Multiculturalism in the Republic of Korea, Oh examined approaches to multiculturalism in South Korean civic education.

At UCLA, Oh is putting his legal training to work, specializing in dispute resolution within the offices of the dean of students and of student conduct. Oh lives in Los Angeles with his family, which includes his better half, the profoundly gifted pianist Inhyun Lee.

The Bruins are lucky to have Dean Oh on their team.

Wednesday, July 27, 2022

Chicago Transit Authority seeks to hire tort lawyers

The Chicago Transit Authority is looking for lawyers specifically to handle tort claims.

This job is unusually specific to tort work. Here is the position summary for "Senior Attorney," listing a salary of $95,544:

Under general supervision, performs a broad variety of legal duties in support of the Authority’s General Counsel. Works on the defense of personal injury lawsuits filed against the Authority, from minor to catastrophic injuries and subrogation and property damage defense and performs all litigation for assigned caseload.

And here is the position summary for "Associate Attorney," listing a salary of $83,372:

Under general supervision, functions as a junior level attorney responsible for litigating personal injury cases brought against the authority.  Works with senior attorneys on complex personal injury, subrogation, and property damage defense cases.

Both positions were posted July 22.

Friday, February 4, 2022

Verma, Goodwin take new jobs in higher ed leadership

Two friends and colleagues, Professor Manish Verma and attorney Kristine C. Goodwin, are moving into exciting new positions in higher education.

Dr. Verma has joined the University College of Bahrain as Vice President for Academic Affairs.  The university is a non-profit, English-language institution in the Kingdom of Bahrain, modeled after U.S. and Canadian higher education in the liberal arts tradition.  The university's leading programs are in business administration, information technology, and communications and multimedia.

Prof. Manish Verma
(LinkedIn photo)

An accomplished scholar himself in mass communication, Dr. Verma has been a friend and stellar colleague of mine for many years.  His enthusiasm and determination to collaborate across borders is almost singularly responsible for sparking my enduring interest in communication law and policy on the Indian subcontinent and in the Middle East.  I've been privileged firsthand to witness Manish's intense devotion to his students, and they respond with adoration in kind.  I expect that that teacher's spirit will animate his service in administration, where such spirit is so often sorely needed.
Bahrain, in the Persian Gulf
(map by TUBS CC BY-SA 3.0)

Closer to home, for me, attorney Kristine Goodwin has been named Vice President of Student Affairs at Western New England University.  Located in Springfield, Massachusetts, Western New England is a vital provider of access to higher education in its region.  In addition to the WNE School of Law, led by the talented Dean Sudha N. Setty, the university boasts colleges in arts and sciences, business, engineering, and pharmacy and health sciences.

Kristine Goodwin
(WNE photo)
Attorney Goodwin has more than three decades' experience in higher education.  That career was already well underway when she went to law school, so I cannot quite claim that my Torts I and II classes made all the difference.  It was rather my privilege to have around her magna cum laude appetite for learning.  She was a university administrator in my home state of Rhode Island while she went to law school.  She generously provided me with guidance and resources when I served on a university committee formulating personnel policy.

I hope leaders at University College of Bahrain and Western New England University, and students in Bahrain and Massachusetts, know how lucky they are.

Wednesday, May 19, 2021

So you wanna teach law school? Good luck with that. Or, 'A Clerkship Story'

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Professor Howard M. Wasserman at FIU Law, author of the superb Understanding Civil Rights Litigation, has published in Judicature a thought-provoking study, Academic Feeder Judges: Are Clerkships the Key to Academia? (spring 2021).

Yes is the short answer.  There is clear correlation between clerking and later teaching.  Wasserman explained, "Two or three generations ago, the clerkship was the essential credential, and a call from the judge or justice to the law-school dean was the ticket to the teaching job. Louis Brandeis favored clerks whom he believed would become law teachers."

But the correlation, and probable causation, is diminishing, and "[t]he Great Recession of 2008 appears to have exacerbated the disconnect between clerkship and teaching," Wasserman wrote.  He chalks up the change to a number of factors.  Teaching fellowship programs, "sexy" niche appellate practices, and more programs for advanced degrees in law have generated a pool of promising candidates on alternative tracks to fewer positions.

Though I don't think any of that will change the status quo.  Legal academics remains largely the province of an elite, including too many by inherited opportunity, especially at top schools.  Even these newly minted access tracks only reinforce exclusion.

I didn't clerk.  I've been fortunate to land two jobs in academics at schools where a clerkship was not a sine qua non.  But in my job searches, I know that I was excluded at some schools—once, only about a dozen years ago, I was told so plainly—for lack of a clerkship.  As I don't think I'm too bad at being a law professor, that's a disappointing result.  While Wasserman might purport to describe a preference of "two or three generations ago," people who were hired two generations ago are still doing hiring now.

And there is resistance to change.  For all the bluster about equality of access to opportunity uttered by the nation's overwhelmingly liberal law professors, the vast majority in the end succumb to the beguiling predilection to replicate themselves and their experiences.

Considering why students, me included, don't clerk illustrates the inequality of access to opportunity in the academy, not to mention many other career tracks.

To start with, judges, many of whom also fall prey to the predilection to replicate themselves, tend to recruit only from select law schools.  UMass Law, for example, a "fourth-tier law school," has seen only modest success at placing students in clerkships, then only at the state level, and only through concerted, all-hands-on-deck efforts by students, faculty, and staff.  

Federal judges don't recruit at UMass.  They did recruit at "first tier" Duke Law School when I was a student there in the 1990s.  But they weren't recruiting me.  The career services office groomed students with a 3.5 GPA for interviews, and my 3.4 didn't make the cut.

I think I would have made a good clerk.  Having come to law from journalism, I was a decent writer and editor.  To my observation, my classmates who excelled at law school and attained those top grades with less effort were as often as not children of lawyers and professionals.  I was not.  They seemed to understand the 1L game in a way that was opaque to me.  I figured it out and turned out A+s by the time I graduated, but that was too late to open some doors.  From where I sit today, as a professor, it's no wonder to see that my students who are the first in their families to attempt graduate school, or even university, face the steepest learning curves.

I was determined, though.  Whatever this clerkship thing was about, telling me I could not have something just supercharged my desire for it.  A full-tuition-paying Duke client, I demanded access to clerkships.  Career services pointed me to a binder of judges' names and addresses.  I was welcome to apply on my own, without Duke's help.

I remember the feel of the thin plastic cover of the binder in my hands.  I remember turning the looseleaf pages and copying the information into my notebook with a pen.  I remember feeling ashamed and angry doing this while, feet behind my back, in the career services office, other students sat, sharply dressed, waiting nervously for clerkship interviews to which they had been invited.

I did apply on my own for clerkships: 23 years old and no clue what I was doing.  Unsurprisingly, I had no bites from the federal bench.  Surprisingly, I did score an interview with a state supreme court judge.  I traveled to the state on my own dime, donned my best (only) suit, and interviewed.  The interview seemed to go well.

The judge telephoned me a couple of weeks later.  I was his first choice, he said.  My pulse quickened and face flushed.  But, he said sheepishly, haltingly, he was, unfortunately, obliged to hire his second choice, because she was the daughter of a colleague.  Surely I could understand his predicament.  This is how things are.  He was sorry.  Felt he owed me the explanation.  My heart sank.

Don't feel sorry for me.  I went right into law practice at a large, prestigious firm in a major city.  I didn't have whatever it took to get a clerkship.  But I had an opportunity out of Duke that almost none of my UMass students can get still today.  It's all relative.

The lesson still is, or should be, a painful one.  The changes that Wasserman cited do little to change the reality of access to opportunity in legal academics.  Teaching fellowships are typically reserved for diverse candidates.  Because diversity doesn't refer to socioeconomics, nor family immigration history, most of my students, like me, would not qualify.

A top-end practice experience did give me an advantage in my applications to the academy.  But for even the very best of my students—who, if it matters, might have chosen UMass for reasons of economic, geographic, or other necessity, not a function of choosing the highest ranking school one can get into, which is what I did—a job at a "white shoe" law firm is a pipe dream.

And more advanced education is not feasible for students who, like me, financed legal education wholly through debt.  My wife and I just paid off our own educational debt last year, right after we started borrowing to pay for our daughter's college education.  We were lucky; neither of us had undergrad debt, thanks to scholarships and the military.  I turned down two full scholarships to lower ranked law schools.  Some of my law students have twice the debt we had and will be lucky to have a quarter of the job prospects. 

One of my students graduating now would make a superb teacher, and he is so inclined.  He asked me about it.  What can I say?  He lacks the demographic endowments requisite for a diversity fellowship.  One of my own faculty colleagues said at a hiring meeting just last week that "we don't need more white" at UMass.  She was applauded.  This student will never score a Boston law firm job.  A UMass valedictorian was told at a Boston law firm just a few years ago that his interview was a professional courtesy to the dean, but the firm would never hire from a public school.  And this student is swimming in debt.  Should I tell him to dig deeper and get a "corrective LL.M." at full price from one of the elite law schools he probably should have chosen to begin with?

The change that Wasserman reported is good news, but I don't think will effect improvement in true diversity in the legal academy in my lifetime—taking into account lived experience, more than just boxes checked for skin color, gender identity, and sexual preference.  Even new avenues of access are limited to narrowly defined classes of people and favor the advantaged insiders of the socioeconomic elite.

And the real kicker about clerkships is that you never get a second chance.  Perversely, one is qualified for a clerkship only once, precisely when one is not qualified for a clerkship: as a graduating law student.  My students who cannot, for a variety of reasons beyond their control, clerk after law school will never clerk.  I would love to clerk, still today, but I can never be 23 again.  When I apply to lateral now in academics, the omission of a clerkship a quarter century ago still stains my résumé.

The stains of access denied last for life.  That's how access to opportunity works in many sectors of the American job market: hallways of doors that are closed to ordinary people.  The liberal legal academy is no exception.

Thursday, January 28, 2021

How many people suffer while state unemployment office shuffles paper, issues baseless denials?

I wrote in 2020 about the pay cuts foisted on faculty and staff at UMass Dartmouth.  We're a union shop, which is weird for university faculty in the United States, but at least is supposed to be good for workers.  So for my pay cut—about 11.6%, plus $4k in professional development budget, over one calendar year, so far—the union got me, in return—wait, let me punch the numbers into the calculator—

Nothing.

I quit my union membership once and for all, before the ink dried on the union's Memorandum of Abdication.  But thanks to the compulsory representation law in Massachusetts, I'm still bound to give away anything the union, with its refined talents at the bargaining table, decides that I should give away.

Let me interject a disclaimer that I am not complaining about having a job during the pandemic.  As will become clear momentarily, I am writing about this for the very reason that my concern extends to the many persons who are not as fortunate.  I push myself every day, literally every day, to count my blessings and be grateful, and to find a way to show compassion for those facing hardships during this crisis.  Some days I do better than other days.

With regard to my personal situation, I suggest, I hope modestly, only that in exchange for a pay cut, there might have been some benefit afforded in return: maybe a leniency in job requirements, such as research or teaching load; maybe flexibility in course scheduling; maybe an "IOU" for development budget down the road.  I might could have been bought off for the price of some reference books from my wish list.  Or a new hoodie.  I can always use a hoodie.

I suggested these bargaining chips (except the hoodie) to the union.  No response.  I understand.  It takes a lot of energy and focus to give so much away in so short a time.

But this isn't about the union.  Not today.  Today I write about another bloated bureaucracy feeding ironically at taxpayer teats: the Massachusetts Department of Unemployment Assistance, or "Mass UI."

I was given the option, which I accepted, to take part of my pay cut as furlough during the holidays in December.  There was absolutely no reduction to my workload in December, so one might question the utility of a furlough.  But the idea was, the university told us if carefully to disclaim any guarantee, we could claim unemployment insurance to recover a fraction of four days' pay.  It happens that my wife, who also works for the university as an administrator, also took a pay cut (two, actually, for staff) and furlough (also two).  I'm trying to leave her out of this, and I definitely do not speak for her, so I will tell only what I have to to get my story across.

Let me interject again: As a taxpayer, I am not a fan of one financially stressed public institution shoving its accounts payable off on another financially stressed public institution.  That doesn't seem to me to be an efficient way to solve the problem of stress on the fisc.  But I don't make the rules.  We've got a kid in college.  I'm not leaving money on the table.

So we both filed, at different times in 2020, for whatever unemployment insurance we might recoup.

My wife's online account access was immediately shut down, purportedly in response to a spate of fraudulent claims received by Mass UI.  While her access was blocked, Mass UI (claims that it) sent an electronic request for documents to confirm her identity.  She didn't know about any request, because access was blocked.  She couldn't file the docs, even if she'd known to, because access was blocked.  Meanwhile, Mass UI confirmed the validity of her claim with university HR.  

And then Mass UI denied her claim anyway for supposed failure to provide ID.  She didn't even find out about the denial until months later, because, say it with me, access was blocked.

Having witnessed that mess of an experience, I set my account for hard-copy correspondence only, by mail.  Mass UI sent to me, in hard copy, a request for documents to confirm my identity.  Promptly, I returned, in hard copy, the documents requested.  Presumably, Mass UI could confirm my identity, too, and the legitimacy of my claim, with the university.  I work for the state, after all.  But I was trying to play nice.

Twenty days later, Mass UI denied my claim anyway for supposed failure to provide ID.

We both now have appeals pending.  I expect we will have to go to Boston for hearings (50 miles and two hours each way, expensive parking, different days).  As yet, the hearings have not been scheduled.  My wife's first claim dates back to the summer, in the heyday of federal subsidies.  Good times.

As I just wrote to the Commonwealth Attorney General, at some point, misfeasance slides into malfeasance.  I don't know what's going on at Mass UI.  But it's inexcusable.

And that brings me back around to people who are really hurt by this kind of misfeasance or malfeasance by public officials.  People already are suffering for so many reasons: pandemic risk, joblessness, homelessness, systemic disadvantages of race and socioeconomics.  If my family's experience with Mass UI has resulted in two out of two legitimate, easily confirmed claims being rejected on nakedly indefensible, if not outrightly false, grounds, then how many claims are being wrongfully denied for claimants who are depending on unemployment assistance in a time of crisis?

Look, we're lucky.  I know it.  We're both lawyers.  We have the know-how to appeal, and to sue if necessary.  We have the flexibility in our work to adjust our schedules for hearings, and a car to go to Boston if we have to.  We make decent money, even after pay cuts, educational loan debt, and college tuition bills.  We'll be OK.

But today is one of those days that I feel like I'm falling short on compassionate action.  I should do something.  Something should be done.  

I don't know what.  Or how.

I do suspect that Mass UI is running the vaccine roll-out.

This blog is mine and mine alone, and not a product of my employer.  I speak as a private citizen, not a representative of the university, even if my writing sometimes also serves public interests, which is part of my job.  I reference my job and work profile on this blog for purpose of identification only.  While this disclaimer always pertains, I wish to emphasize it today.

UPDATE, Feb. 16, 2021: Our IDs were accepted and matters remanded from appeal to reprocessing thanks to heroic intervention, for which we are grateful, by an individual in the UMass Dartmouth HR office.  Of course, that doesn't alleviate our concerns about people in Massachusetts who are in serious need. WGBH reported on February 8 on "shocking[] dysfunction[]" in the system, having exactly the impact we feared.